Privacy Policy
THE GOOD MOOD CLUB AND CHELSEA VAN EEDEN PRIVACY POLICY
Last updated: 28 June 2024
ACCOUNTS
- Registration:
You must create an account to use certain features we offer (e.g., to access and use an on-demand workout library and join the live group classes). To do so, you must provide an email address. By creating an account, you agree to receive notices from The Good Mood Club and Chelsea van Eeden at this email address.
- Age Requirements:
You may not create an account if you are younger than 18 years of age. By creating an account, you represent that you are at least 18 years of age, and, to the extent required by law, you have the permission of a parent or guardian to create an account and use the Services provided by The Good Mood Club, Chelsea van Eeden, and Partners.
- Parents and Guardians:
By granting your child permission to use the services through your account, you agree and understand that you are responsible for monitoring and supervising your child's usage. If you believe your child is using your account and does not have your permission, please contact us immediately so that we can disable access.
- Account Security:
You are responsible for all activity that occurs under your account, including unauthorized activity. You must safeguard the confidentiality of your account credentials. If you are using a computer that others have access to, you must log out of your account after each session. If you become aware of unauthorized access to your account, you must change your password and notify us immediately.
- PERSONAL INFORMATION WE COLLECT
- Account Registration Information:
In order to sign up for a free access account, free trial and/or make a purchase, you must create an account by providing us with your name, email address, and a password.
- Payment Information:
You must also provide valid payment card information if you wish to sign up for a free trial, subscription, or make any other purchase. Except for the name associated with your card and information about the transaction (e.g., time of transaction, amount), payment card information is collected directly by a third-party payment vendor and is not received or stored by us.
- Information Collected Automatically:
Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system, date/time stamps, and related metadata. - Comments:
We may offer the ability to provide comments or to post messages in a forum. Any posts you make will be publicly available.
- Other Information:
You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.
- HOW WE USE YOUR INFORMATION
We may use the information collected about you to:
- Fulfill your orders and deliver content to you;
- Send you marketing communications (depending on your preferences);
- Provide customer support to you;
- Analyze how the Service is being used for troubleshooting and improvements;
- Communicate with you;
- Collect debts, prevent fraud, and protect the integrity of the Service;
- Enforce our legal rights;
- Advertising or retargeting.
- EMAILS
- Transaction Emails:
When you first create an account, we may send you a welcome email that provides information about your subscription and your account. If you make a purchase, we may send you an email confirming your purchase. We may also send you other emails concerning your account status and renewals. You may not opt out of transactional emails.
- Marketing Emails:
Depending on your preferences, we may send you emails letting you know about new programs or features, or promotions. You may opt out of these emails at any time in your account settings.
- YOUR PRIVACY RIGHTS
You may change your account information or close your account at any time by logging into your account and adjusting your account settings. If you close your account or request that we delete your account, you may lose access to content you have purchased. When you close your account, we may preserve your account information to (i) let you know about new offers and content; (ii) restore your account, if you ever wish to re-subscribe; and (iii) where we believe in good faith that preservation is necessary to enforce our rights.
- DATA RETENTION POLICY
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- INTERNATIONAL DATA TRANSFERS
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
- CHILDREN’S PRIVACY
We do not knowingly collect personally identifiable information from children under 18 without parental consent. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.
- THIRD-PARTY DATA SHARING
We may share your information with third-party service providers to provide and improve our services. These third-party providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose